AADOM Speakers

So many opportunities to learn from the best leaders in the industry!

Wednesday

Jonathan Bass

Jonathan Bass is a Marketing Manager at RevenueWell. He’s known around the office as a Swiss Army Knife marketer, meeting deliverables everywhere from sales to product to marketing (and all points in between). Jonathan went to AADOM 2018 and has never been the same. He lives by the motto, “Life’s a giggle, so let’s party.” More than anything in the world, Jonathan enjoys writing about himself in the 3rd person.

Angela Byrnes

Angela Byrnes is the Director of Client Services for Roadside Dental Marketing and is obsessed with practical and efficient solutions that exceed client goals. Before Roadside, Angela devoted more than 23 years to the dental industry. She led high production at multi-doctor practices, managed offices, and was a dental assistant. Eventually, she honed in her passion for practice management and consulting, and naturally gravitated toward Roadside due to its specialization in dental marketing In just three years with Roadside, Angela has helped transcend all previous profit margins at rates her clients have never thought possible. She problem-solves intimidating challenges (such as getting a dental team to view marketing as part of their job) with interactive, easy, and rewarding action plans. Simply put, Angela loves to share her marketing knowledge, tools, and expertise to help dentists grow their practices!

Melanie Duncan, FAADOM

Melanie has been in Practice Management for over 30 years, Dental Practice Coaching for over 7. In 2008 Melanie was awarded AADOM’s Office Manager of the Year Award.

Melanie developed AADOM’s Office Manager 101 curriculum as a tool to help new office managers, or team members new to dentistry, build a foundation as they grow in their role. She has authored several articles and has previously served the Dale Foundation as a Subject Matter and Content Expert when putting together a several of the courses in AADOM’s fellowship program. Melanie’s relationship with AADOM and the dental community has given her the ability to pay forward by sharing the expertise she’s acquired over the years. Her motto is “increase your give” and it rings true as Melanie is the personification of giving!

Teresa Duncan, MS, FAADOM

With over 20 years of healthcare experience, Teresa addresses topics such as Insurance Coding, Office Manager Training and Revenue Growth and Protection. She is a Fellow of the American Association of Dental Office Management. Her memberships include the Association of Certified Fraud Examiners, National Speakers Association and the Academy of Dental Management Consultants. She was recently named one of the Top 25 Women in Dentistry. Teresa received her Master’s Degree in Healthcare Management.

Paul Edwards

Paul Edwards is the CEO and co-founder of CEDR HR Solutions, a leading provider of on-demand HR support for dental practices of all sizes and specialties across the United States.

With over 25 years of experience as a manager and business owner, Paul is well-known throughout the dental community for his expertise when it comes to solving HR issues that impact dental practice owners and managers. He specializes in helping dentists successfully handle employee issues and safely navigate the complex and ever-changing employment law landscape through his company’s customized employee handbooks and support center.

Paul is the author of HR Base Camp, a blog and podcast channel for dentists and healthcare providers. He is also a featured writer for The Profitable Dentist, Dentistry IQ, and Dentaltown. He is a contributor to the ADA‘s GPS program and regularly speaks at dental seminars, conferences and CE courses across the country, including AADOM.

Grace Godlasky

Grace has been an attorney with CEDR Solutions for over four years. She has helped CEDR members with every type of HR and employment law issues as a Solution Center Advisor, and more recently has moved into the role of Solution Center Manager. Grace graduated cum laude from Georgia State University’s School of Law. Prior to attending law school, Grace received her paralegal certificate from Emory University and worked as a paralegal for a large law firm in Atlanta, GA. She currently lives in Tucson, AZ with her husband, two children, and beloved dog, Kermit.

Dr. Ross and Debra Nash

Debra Engelhardt-Nash is a dental consultant and team trainer. She has been in dentistry over 30 years and has presented workshops nationally and internationally for numerous organizations. Debra has written for several dental publications and has been honored twice as author of the year for her contributions to dental journals. She is a founding member and served three terms as President of the Academy of Dental Management Consultants. She is a board member of the American Academy of Dental Practice, an advisor for Dentistry Today magazine and serves on the Practice Management Advisory Board for the American Dental Association.

Debra has been listed in Dentistry Today as a Leader in Continuing Dental Education and Dental Consulting for over ten years. She was awarded the American Dental Assistants Association Distinguished Service Award and honored in 2014 as one of the Top 25 Women in Dentistry. She is a recipient of the Gordon Christensen Outstanding Lecturer Award.
Debra is co-founder of The Nash Institute for Dental Learning located in Huntersville, NC. Since 1997 she and her husband, Dr. Ross Nash have been conducting post graduate training programs in cosmetic and esthetic dentistry, full mouth rehabilitation and dental business training.

Ross Nash was an engineer before he was a dentist. After working with dyes and polymers in the textile industry for 5 years, he went back to dental school at the University of North Carolina Chapel Hill and graduated at the age of 31. He has focused his general practice in the areas of cosmetic and esthetic dentistry since 1980. Dr. Nash continues to work full time in his general practice in Huntersville, NC – a suburb of Charlotte.

He has written for many dental publications. He has also authored a chapter on direct restorations for two textbooks. Dr. Nash is a consultant for manufacturers, helping revolutionize materials and techniques used by dentists across the country. He speaks nationally and internationally on cosmetic and esthetic and full mouth rehabilitation dentistry and his dental photography has been used to illustrate product and techniques for many dental manufacturers.

Dr. Nash is a member of the ADA, the Charlotte Dental Society and North Carolina Dental Society, and the AGD. He is a diplomat for the American Board of Aesthetic Dentistry. Dr. Nash is also an accredited fellow in the American Academy of Cosmetic Dentistry. He has been an adjunct professor at Baylor University, Medical College of Georgia and New York University School of Dentistry.

Together, with his wife, Debra Engelhardt-Nash, he founded The Nash Institute for Dental Learning in 1997 – teach doctors for all over the US, Canada and worldwide in cosmetic and esthetic techniques.

Jenna Pender

Jena Pender is a Marketing Manager for RevenueWell. She believes in customer advocacy and creating environments where every voice is heard. Her happy place is any AADOM event or the local wine bar.

Whitney Speir

With more than 15 years in marketing and design, Whitney Speir is the Marketing Director for Roadside and LOVES helping practices nationwide learn how to implement simple marketing strategies that get BIG results. A self-described “marketing nerd” (glasses and all), Whitney is passionate about helping dental teams discover real-world strategies that can help grow their referrals, reviews, rankings, and overall revenue.

Tiana Starke

Tiana Starke is an HR Professional with almost a decade of experience specializing in employment-based immigration advisement and HR Compliance. She was certified by the Society of Human Resources Management as a Certified Professional in 2016, and graduated magna cum laude from the University of Central Missouri.

A Kansas City native, Tiana has worked for two leading hospitals in the Kansas City-area in an HR capacity, so it was a dream for her to move to sunny Tucson and be able to provide HR consultation to many of our dental and medical providers. Tiana is an active member of the Society for Human Resource Management (SHRM) and was a SHRM Advocacy Captain, representing her former congressional district on Capitol Hill three years in a row, lobbying for employment law reform to help both employers and employees find fair common ground. She currently resides in Tucson, AZ and enjoys drumming her heart out as a Pound Fitness class instructor and exploring the natural beauty of the desert in her spare time.

Rachel Wall, RDH, BS

As an international speaker, coach and owner of Inspired Hygiene, Rachel has guided thousands of dental professionals to elevate their hygiene services and systems while driving profits to the bottom line and developing empowered, engaged hygienists. She is a past recipient of the Dental Excellence Award from DrBicuspid.com for “Most Effective Dental Hygienist Educator” and has been named one of the Top 25 Women in Dentistry by Dental Products Report. Her book “Return on Hygiene” has been called the Hygiene Benchmark Bible and used by dentists all over North America to uncover the true potential of their hygiene teams.

Dana Watson, FAADOM

Dana is an AADOM Fellow and a member of the Academy of Dental Management Consultants as well as the Speaking & Consulting Network. After teaching high school science for ten years, Dana moved to dentistry and has been working in the dental field for over fifteen years. She is the owner of Distinction Dental Management Systems and enjoys teaching foundations of excellence for the dental team and building leaders and liaisons within the dental practice. Dana is also an active practice manager her husbands dental practice in her home town of Nashville, Tennessee.

Thursday

Lois Banta

Lois Banta is COO of eAssist Dental Billing.  Lois has over 45 years of dental experience and speaks nationally and internationally.  She is the owner and CEO of The Speaking Consulting Network, and a member of The Academy of Dental Management Consultants (ADMC), The American Academy of Dental Office Management (AADOM) and The American Academy of Dental Practice (AADP).  She received the prestigious Lifetime Achievement Award at the 2016 AADOM conference and was listed as one of the Top 25 Women in Dentistry.  

Teresa Duncan, MS, FAADOM

With over 20 years of healthcare experience, Teresa addresses topics such as Insurance Coding, Office Manager Training and Revenue Growth and Protection. She is a Fellow of the American Association of Dental Office Management. Her memberships include the Association of Certified Fraud Examiners, National Speakers Association and the Academy of Dental Management Consultants. She was recently named one of the Top 25 Women in Dentistry. Teresa received her Master’s Degree in Healthcare Management.

Susan Gunn

Riveting Speaker. Relatable Author. Reliable Business Consultant. Ruthless Fraud Examiner.

Those are other words to describe Susan but truly she would love to help your practice however she can: QuickBooks, Financial Organization, Ethics are just a few areas of her expertise. Please feel free to explore her website at www.susangunnsolutions.com and don’t miss her blog where you can read further musings.

Kevin Henry

With more than 16 years in the dental publishing industry, Kevin Henry is the editor-in-chief for DrBicuspid.com. He is also the former group editorial director for Dental Products Report and managing editor for Dental Economics. He now also serves as the co-founder for lgniteDA.net, a community designed to empower, enlighten and educate dental assistants. He speaks to dental assistants throughout the country, reminding them of the important role they play every day in their practice. Kevin was recently named as one of the top five influential voices in the industry on Twitter. You can follow him at @kgh23.

Tija Hunter, CDA

Tija was named one of the Top 25 Women in Dentistry by Dental Products Report Magazine; 2015. She is a member of the American Dental Assistants Association (ADAA) where she holds the honor of Master, is former Vice President (2017) and sits on national counsels. Tija is an editorial board member for Dental Products Report Magazine, contributor to Dental Products Report, Dental Assisting Digest, and Dental Economics Magazines. She is founder of the Dental Assistants Study Club of St. Louis. She is the director of the Dental Careers Institute with five locations in the United States. Tija is also the author of six CE study courses. She is a national speaker and is a certified trainer in nitrous oxide in several states. Her passion is education and equipping dental teams with the knowledge to grow.

Dayna Johnson

Dayna Johnson loves her work. During her career of managing an amazing dental practice on beautiful Whidbey Island in Washington state, she started training and consulting with other dental practices around the region and found that was her life’s work. Now with more than 25 years of experience in the dental industry, Dayna’s passion for efficient, consistent, and secure systems is grounded in personal understanding and professional expertise. With a direct, pragmatic approach, Dayna helps clients develop standardized protocols for all practice management systems.

Seeing a need in the dental industry for more resources, she founded Novonee – The Premier Dentrix Community in 2016 and helps cultivate Dentrix superusers all over the world. Dayna knows that your entire day revolves around your practice management software and the more you learn the more productive and stress-free your office will be.

When she is not training, speaking or writing an article, Dayna enjoys spending time in the garden, golfing and hiking in the Rocky Mountains. Dayna is a total foodie and when on the road searches out local restaurants to support the local economy.

Roy Shelburne, DDS

After being found guilty of healthcare fraud, racketeering, and money laundering….learning the hard way that ignorance is no excuse, Dr. Shelburne has become a nationally known speaker/writer/consultant and an American Dental Association Subject Matter Expert. His focus is on proper documentation, maximizing legitimate reimbursement, reducing risk, lowering stress for dental practices and most importantly….keeping other healthcare professionals out of jail.

Rita Zamora

Rita Zamora is author of Get Found, Get Liked, Get Patients – Making the Most of Social Media. She is an international speaker and owner of Rita Zamora Connections, a social media marketing agency. Since 2008 she and her team have offered “done for you”, as well as “done with you”, social media services for dental professionals. Rita served as Contributing Faculty Member on the topic of marketing for the ADA Center for Success Certificate Program. Graduated magna cum laude from University of Colorado with bachelor’s degree in business/marketing. With 20+ years experience, she offers a solid understanding of the dental business world.

Gary Zelesky - Keynote Speaker

Gary Zelesky is an executive coach and internationally recognized keynote presenter with more than 25 years of multi-faceted experience that has enabled him to challenge executives and staff to achieve more than they dreamed possible. He is a passionate, progressive and professional speaker that invests in the lives of others through one -on-one relationship-building to help people see their self-imposed barriers and restraints that are preventing them from achieving greater things. He enables leaders to understand their personal desires and leverage the energy created by pursuing their personal ambitions in a professional setting.

Friday

Kristen Brown

Named a top 20 trailblazer by Meetings Today magazine, Kristen Brown uses her real world expertise and research into human behavior to motivate exceptional leaders to elevate their brand and skyrocket their performance for maximum impact on results even during change and stress.

She has shared her expertise with clients around the U.S. like Boston Scientific, Target, Minnesota Vikings, Women Presidents Organization, and General Mills and on respected media outlets like Live with Kelly, Forbes, Working Mother, Psychology Today, and many more.

Her biggest faults – she is an occasional know-it-all, sometimes workaholic, and frequent wine aficionado; and her biggest love is her genetically-sassy daughter Brooke. She lives in Minneapolis and spends her free time boating, hiking, and attempting yoga. Learn more at www.KristenBrownPresents.com.

Mike Buckner

Mike Buckner has spent the last 9 years in Business Development in the technology and communication space for the Dental Industry. He loves educating offices and teams across the country, on how to improve their efficiencies and increase patient loyalty in their practice.  His career in the Dental space led him from Solutionreach to Dental Intelligence, and now currently with Weave.  He joined Weave on the Business Development team in 2017, primarily focused on increasing Brand Awareness and overall influence in the Dental Space. He is married to a Dental Assistant, has 2 daughters, and twin 2-year-old boys.

Angela Byrnes

Angela Byrnes loves practicality and efficiency and works to pair client goals with simple solutions. Before Roadside, Angela devoted 23+ years to the dental industry, leading high production at multi-doctor practices. Eventually, she honed in on her passion for practice management and consulting, and naturally gravitated toward Roadside due to their specialization in dental marketing.

In her years with Roadside, Angela has helped transcend all previous profit margins at rates her clients have never thought possible! She problem-solves intimidating challenges with interactive, easy, and rewarding action plans. Simply put, Angela loves to share her marketing knowledge, tools, and expertise to help dentists grow their practices!

Andrea Gallimore

Andrea Gallimore has over 19 years of experience with Dentrix and the dental industry. She has worked as an office manager for a multi-doctor practice and also as a certified Dentrix trainer. Andrea currently works for Henry Schein One as a Product Marketing Manager, presents webinars on various Dentrix and eServices products, and presents educational dental seminars across the country. With her extensive software knowledge and real-world office management expertise, Andrea can help practices maximize efficiency and profitability using Henry Schein One Practice Management Software and eServices.

Dilaine Gloege, CDA, CPC

Dilaine Gloege is a Certified Dental Assistant and AAPC Certified Professional Coder with over 30 years of dental experience.  Dilaine has worked at the practice level as a Certified Dental Assistant, Business Team Member, and Practice Administrator.  She is currently Call Support Center Supervisor for Dr. Charles Blair’s Insurance Solutions Newsletter and PracticeBooster and has helped thousands of practices with coding and insurance questions for both medical and dental claims.  Additionally, Dilaine is a contributor to the following publications: Insurance Solutions Newsletter, Coding with Confidence, Administration with Confidence, and Medical Dental Cross Coding with Confidence.  She also shares her knowledge and passion for dentistry in her speaking, webinar presentations, and consulting with dental teams nationwide.

Diane Gottsman

Diane Gottsman is a nationally renowned etiquette expert, sought out industry leader, accomplished speaker, television personality, author and the founder of The Protocol School of Texas. Diane specializes in executive training and leadership which includes improving and promoting individual and company brands. Her clients range from university students to Fortune 500 companies, non-profits and startups striving to improve their professional presence. Diane holds a Master’s Degree in Sociology with an emphasis on adult behavior. She has a proven track record with 17 years of corporate training experience.  Her engaging disposition and her straightforward approach to business, branding and professional image are timely, informative, stylish and fun.

Kevin Henry

With more than 16 years in the dental publishing industry, Kevin Henry is the editor-in-chief for DrBicuspid.com. He is also the former group editorial director for Dental Products Report and managing editor for Dental Economics. He now also serves as the co-founder for lgniteDA.net, a community designed to empower, enlighten and educate dental assistants. He speaks to dental assistants throughout the country, reminding them of the important role they play every day in their practice. Kevin was recently named as one of the top five influential voices in the industry on Twitter. You can follow him at @kgh23.

Mary Horvath

Mary’s background includes over 44 years spent in the dental industry. She has a Clinical, Administrative and Consulting background, in which she has been actively involved with Insurance, Clinical and Dental Management Seminars.

Over the last 19 years she has worked with Patterson Dental in positions such as Regional Training Advisor, Regional Technology Manager, and presently as the Corporate National Technology Advisor III, overseeing all regions with Eaglesoft and digital products. Mary has been very active as a Practice Masters’ Seminar presenter for over 17 years.

She resides in North Carolina.

Tija Hunter, CDA

Tija was named one of the Top 25 Women in Dentistry by Dental Products Report Magazine; 2015. She is a member of the American Dental Assistants Association (ADAA) where she holds the honor of Master, is former Vice President (2017) and sits on national counsels. Tija is an editorial board member for Dental Products Report Magazine, contributor to Dental Products Report, Dental Assisting Digest, and Dental Economics Magazines. She is founder of the Dental Assistants Study Club of St. Louis. She is the director of the Dental Careers Institute with five locations in the United States. Tija is also the author of six CE study courses. She is a national speaker and is a certified trainer in nitrous oxide in several states. Her passion is education and equipping dental teams with the knowledge to grow.

Steve Jensen

Steven Jensen loves helping people and teams to achieve their potential. He has 6 years of experience as an educator, a love and passion for the dental industry, and has earned his BA and MBA degrees from Utah State University. He’s presented to audiences large and small and brings high energy and actionable insight into his workshops. His family and two boys are everything to him (his wife is an extraordinary Dental Hygienist named Abby). Steven loves competing/all things athletics, going on mountain adventures/hikes, and serving others in his church and community.

Dayna Johnson

Dayna Johnson loves her work. During her career of managing an amazing dental practice on beautiful Whidbey Island in Washington state, she started training and consulting with other dental practices around the region and found that was her life’s work. Now with more than 25 years of experience in the dental industry, Dayna’s passion for efficient, consistent, and secure systems is grounded in personal understanding and professional expertise. With a direct, pragmatic approach, Dayna helps clients develop standardized protocols for all practice management systems.

Seeing a need in the dental industry for more resources, she founded Novonee – The Premier Dentrix Community in 2016 and helps cultivate Dentrix superusers all over the world. Dayna knows that your entire day revolves around your practice management software and the more you learn the more productive and stress-free your office will be.

When she is not training, speaking or writing an article, Dayna enjoys spending time in the garden, golfing and hiking in the Rocky Mountains. Dayna is a total foodie and when on the road searches out local restaurants to support the local economy.

Fred Joyal

Fred Joyal is the author of two bestselling books, Everything is Marketing: The Ultimate Strategy for Dental Practice Growth, and Becoming Remarkable: How to Create a Dental Practice That Everyone Talks About, and the co-founder of 1-800-DENTIST. Drawing upon his 35 years of experience in dental consumer marketing, Fred shares marketing strategies and practical techniques that dental practices need to thrive in a competitive and increasingly challenging field. His message focuses on achieving deeper patient relationships while using refined marketing tactics to maximize production from both new and existing patients.

Nicole Kulas, RDH, BSDH

Nicole Kulas has an array of experience working in the dental field for nearly two decades. She is a Registered Dental Hygienist and has held roles as a clinician, an educator at the collegiate level as adjunct faculty in a dental hygiene program, an administrator and manager for the quality assurance and clinical support team of a nationwide school-based mobile dental program, and an area director for a dental referral business educating dentists and teams about specialty practice service lines. She is currently a Dental Hygenius for BURST Oral Care where she specializes as an Office Solutions Manager and BAM (BURST AADOM Member) Program Manager. Using a team approach, she uses her experience and skills to onboard dental offices, clinical team members as ambassadors, and AADOM members as a BAM educating them all to work as a team and setting them up for success to better the oral health of themselves and their patients with the BURST Oral Care products and community.
Outside of work, Nicole is a wife and mother to two boys, and resides in Michigan. She enjoys spending time with family, exercising, and traveling. If you can’t find her, look on the dance floor – she is usually the first one out there movin and groovin, having a good time!

Tonya Lanthier

Tonya Lanthier is founder and CEO of DentalPost, the industry’s premier and largest online and mobile job board, connecting and educating more than 700,000 job seekers and 50,000 dental offices in the U.S. and Canada. A Registered Dental Hygienist-turned-entrepreneur, Tonya’s passion lies in improving lives and helping dental professionals build teams that excel. Tonya is a member of the American Dental Hygienists’ Association, supporter of AACD’s Give Back a Smile program and volunteer at several charitable organizations including Georgia Mission of Mercy and Ben Mansell Clinic. She is a board member of the Oral Cancer Cause and Dental Entrepreneur Women.

Judy Kay Mausolf

Judy Kay Mausolf, owner, and president of Practice Solutions Inc. is a dental practice management coach, speaker, and author. She coaches dental teams who want to be better leaders, work together better, deliver service with more passion and fun and ultimately grow their practice.

She does this by developing leadership, broadening mindsets, elevating attitude, strengthening communication and developing skills to build happy, healthy and high performing doctor/team/patient relationships!

Judy Kay is Past President, National Speakers Association Minnesota Chapter, a member of the National Speakers Association, Academy of Dental Management Consultants, and Director of Sponsoring Partners for the Speaking Consulting Network. She is the author of two books; “TA-DAH! Get Happy in 5 Seconds or Less” and “Rise & Shine; An Evolutionary Journey to Get Out of Your Way and On Your Way to Success,” and a contributing author for many dental publications.

Dave Monahan

Dave Monahan, the CEO of Kleer, has a passion for creating technology-enabled businesses that improve people’s lives. He founded Kleer and championed its mission from the beginning. He designed the Kleer platform based on dentist and patient feedback, curated a brilliant and hardworking team, publicly advocates for dentists and patient rights, and continuously pushes the company to innovate and be better.

Cindy Kluck-Nygren

Cindy Kluck-Nygren is the Manager – Dental Team, Advocacy and Content Development in the American Dental Association’s (ADA) Practice Institute. Cindy develops resources that offer dentists best practices for managing the business aspects of the practice. These business management resources, branded as the ADA’s Guidelines for Practice Success™ (GPS™), include modules and webinars on: patient communications; finances; marketing; the dental team; the regulatory environment; professional risks; and pregnancy. Cindy also supports the planning and delivery of live and on-demand educational programs. She has been with the ADA for seven years and previously worked at the Academy of General Dentistry (twice!). Her prior experience includes positions in government relations, marketing and communications, account management and corporate communications. She has a Bachelor of Arts degree in Communications from DePaul University, Chicago.

Uche Odiatu, DMD

Dr Uche Odiatu is the co-author of The Miracle of Health, a professional member of the American College of Sports Medicine and a practicing dentist in Toronto. He has been the invited guest on over 400 radio and TV shows from Atlanta to Alaska. This busy dad of four is an NSCA Certified Personal Trainer, certified boot camp instructor and has given over 400 lectures in England, Canada, the USA, the Bahamas, Denmark, Bermuda and Norway. Please visit www.DrUche.com Twitter @FitSpeakers Instagram @FitSpeakers

Julia Popovich

As a Growth Specialist at Kleer, Julia works closely with dental practice office managers every day to help grow their subscription-based membership plans. She consults on all elements of membership plans from implementation and revisions, to expanding plans through marketing and community outreach. Additionally, she helps practices measure performance against KPIs and provides guidance on areas to improve. Prior to her current role, she served as a Kleer Success Manager and helped Kleer develop its Growth Services team. Before working at Kleer, Julia held a senior project manager role at Communications Test Design, Inc., a global engineer, repair and logistics company. She received her Bachelor of Science in Business Administration from Lock Haven University, where she was part of their NCAA champion softball team.

In her free time, Julia enjoys coaching college softball, teaching hitting lessons for youth athletes, working on home renovation projects and spending time with her family and friends, especially her 1-year-old nephew Jacob.

Betsy Shapiro, DDS, JD, CAE

Dr. Betsy Shapiro is the director of practice management resources and strategy at the American Dental Association’s Practice Institute.

After receiving her dental degree from the University of Illinois, Dr. Shapiro practiced general dentistry for 15 years in a rural Illinois community. Post-practice, she returned to school and earned a Juris doctorate from Northern Illinois University’s College of Law. During her time there she was awarded the Hillenbrand Fellowship with the ADA. Dr. Shapiro arrived at the ADA in September 2011 for the one-year fellowship, and has continued at the Practice Institute ever since.

Whitney Speir

With more than 15 years in marketing and design, Whitney Speir is the Marketing Director for Roadside and LOVES helping practices nationwide learn how to implement simple marketing strategies that get BIG results. A self-described “marketing nerd” (glasses and all), Whitney is passionate about helping dental teams discover real-world strategies that can help grow their referrals, reviews, rankings, and overall revenue.

Lon Taylor

Lon Taylor is an, energetic, technology-savvy marketer who has led teams in sales, global branding, technology, digital marketing, and healthcare products & solutions. He has worked in the healthcare and dental industries for 18 years.  Lon currently serves as the director of global eServices for Carestream Dental, based in Atlanta, Georgia and previous industry experience includes 15 years with Kimberly-Clark Healthcare in their Surgical & Infection Prevention business unit.

With a talent for engaging clients and patients, Lon has helped medical and dental organizations drive incredible service levels and superior outcomes for their patients using technology.

Lon loves to overcome brand challenges, especially differentiating a service that is widely viewed as just another standard commodity.  He has extensive knowledge and experience in marketing and sales with a passion for helping businesses grow and drive profitability. His undergraduate degree is in Health Sciences from Morehouse College and he received a graduate degree in Marketing from Clark Atlanta University.

Amanda Taylor, RDH

Amanda Taylor has worked in the medical field for over 20 years including front office administration, medical coding and billing, medical office management, air ambulance communication specialist and intensive care unit (ICU) clerk, finally landing in dental just over ten years ago. She worked clinically as a Registered Dental Hygienist for just over 7 years before starting the transition to her current role with BURST. Her two roles overlapped for about a year before her current position as a Dental Hygenius, Office Solutions Manager, and (BURST AADOM Member) BAM Program manager, with BURST, became her full-time work. Through a unique team approach, she specializes in onboarding whole dental offices, AADOM members as BAM and clinical staff as ambassadors, educating them about all the amazing affordable oral care products BURST has to offer. She works hard to implement a cohesive relationship throughout the office to help bridge the gap between clinical and non-clinical staff.
In addition to her work with BURST, Amanda enjoys spending time with her husband and three boys, and resides in Montana enjoying the great outdoors. Oftentimes you can find her camping, hiking or fly fishing the local rivers. She also enjoys traveling and always looks forward to work trips that allow her to meet new people (one of her favorite things) and see her coworkers that live all over the world.

Shamika Walls

Shameka Walls is the manager of sales enablement for product development & sales and CE Online at the American Dental Association. In her current role, she promotes the ADA’s CE Online courses and practice management, coding and patient education products. Shameka has worked with the ADA’s product team for 5 years, supporting their initiatives to create products that elevate the whole dental team. Prior to working at the ADA, Shameka worked at the fundraising consulting firm, Campbell & Company, where she learned the importance of community resourcing. She has a Master’s degree in Integrated Marketing Communications and a Bachelor of Arts degree in Journalism from Roosevelt University, Chicago.

Saturday

Lois Banta

Lois Banta is CEO, President and Founder of Banta Consulting, Inc. From terrified dental patient to popular international speaker and dental consultant, Lois has been involved in dentistry for more than 30 years. Her SCI approach – See, Commit, and Implement – has allowed her to take practices from mediocrity to excellence. A no-nonsense approach and tenacity have earned this 5 ft. tall dynamo the apt reputation, “Ten Foot Tall & Bullet Proof.” As a staff trainer and team builder, Lois effectively teaches the dental team how to move in the same direction while performing their individual tasks. Her recipe for success is applied to practices of all sizes and her program is an essential for dentists who are committed to reaching their potential.

Vanessa Buchheit

Vanessa Buchheit has 16 years of experience in the dental field. After success as an office manager completing many different coaching and management programs herself and having a 90% case acceptance rate as a treatment coordinator, she naturally entered the consulting world and was quickly one of the most respected professionals in her industry. Vanessa joined Unified Smiles as the Director of Education, she lectures extensively on several dental topics related to leadership in the practice, implementing periodontal programs, increasing case acceptance, or how to increase your New Patients. Vanessa also has several published articles such as “All it takes is leadership” in dental economics. Using her real-world professional experience coupled with her mastery of the business and attention to detail, she is able to guide practices to identify areas of growth and implement winning systems.

Cheryl Donahue

Cheryl Donahue is the Director of New Business at Merchant Advocate. She has 21 years of experience in the merchant services industry with the last seven years focused almost exclusively on dental practices. Cheryl has provided consulting services in many areas including Payment Card Compliance, HIPAA Security Rule Compliance, Merchant Agreement Contract Negotiations, Rate and Fee Expense Reduction and Software and Equipment Integration for Practice Management Software. Cheryl is well versed in and has given CE lectures on the following topics:
• Payment Card Industry (PCI) and HIPAA Security Rule Compliance Overlap
• How PCI requirements provide a litmus test for your IT Firm
• E.M.V. (chip credit card) requirements and your liability
• Necessary and unnecessary credit card equipment upgrades
• Decoding your monthly merchant services statement
During her time with Merchant Advocate she has supported the American Association of Dental Office Management as both a client and an AADOM Spotlight Product, has co-written several articles on topics as varied as embezzlement and HIPAA Security Rule Compliance and has worked with dental management consultants to support their dental practice clients.
Cheryl currently lives in beautiful Erie, Colorado with her son, Parker.

Teresa Duncan, MS, FAADOM

With over 20 years of healthcare experience, Teresa addresses topics such as Insurance Coding, Office Manager Training and Revenue Growth and Protection. She is a Fellow of the American Association of Dental Office Management. Her memberships include the Association of Certified Fraud Examiners, National Speakers Association and the Academy of Dental Management Consultants. She was recently named one of the Top 25 Women in Dentistry. Teresa received her Master’s Degree in Healthcare Management.

Debra Engelhardt Nash

Debra Engelhardt-Nash is a dental consultant and team trainer. She has been in dentistry over 30 years and has presented workshops nationally and internationally for numerous organizations. Debra has written for several dental publications and has been honored twice as author of the year for her contributions to dental journals. She is a founding member and served three terms as President of the Academy of Dental Management Consultants. She is a board member of the American Academy of Dental Practice, an advisor for Dentistry Today magazine and serves on the Practice Management Advisory Board for the American Dental Association.

Debra has been listed in Dentistry Today as a Leader in Continuing Dental Education and Dental Consulting for over ten years. She was awarded the American Dental Assistants Association Distinguished Service Award and honored in 2014 as one of the Top 25 Women in Dentistry. She is a recipient of the Gordon Christensen Outstanding Lecturer Award.
Debra is co-founder of The Nash Institute for Dental Learning located in Huntersville, NC. Since 1997 she and her husband, Dr. Ross Nash have been conducting post graduate training programs in cosmetic and esthetic dentistry, full mouth rehabilitation and dental business training.

Rick Garofolo

What you don’t know can hurt you. Through his speaking and consulting programs, Richard Garofolo, II shares his 20+ years’ experience in the management, marketing and growth of dental practices, including compliance management, program creation and team training. Rick’s unique experience comes from 25 years of successful business ownership with advertising agencies, PR firms, publishing companies, restaurants, bakeries, barber shops, and commercial and residential real estate investments coupled with his years of experience in the dental industry as a consultant and dental business owner. Knowing what is expected and required will increase bottom line profits, create a motivating environment for staff and help dentists sleep well at night.

Andrea Greer

Andrea Greer, founder of On Point Space, combines 25+ years of clinical, management, and consulting experience in the dental industry with a love of organization, time management and décor to create productive and beautiful workspaces for professionals. Applying her extensive knowledge of the unique challenges that dental teams face every day, she delivers easy, effective tools to help teams improve their practice appearance, tame their ‘to-do’ lists, and most importantly, create an amazing experience for every patient, every time. In addition, she works with professionals who ‘office’ at home to create a space they love to step into every day!

Susan Gunn

Riveting Speaker. Relatable Author. Reliable Business Consultant. Ruthless Fraud Examiner.

Those are other words to describe Susan but truly she would love to help your practice however she can: QuickBooks, Financial Organization, Ethics are just a few areas of her expertise. Please feel free to explore her website at www.susangunnsolutions.com and don’t miss her blog where you can read further musings.

Kevin Henry

With more than 16 years in the dental publishing industry, Kevin Henry is the editor-in-chief for DrBicuspid.com. He is also the former group editorial director for Dental Products Report and managing editor for Dental Economics. He now also serves as the co-founder for lgniteDA.net, a community designed to empower, enlighten and educate dental assistants. He speaks to dental assistants throughout the country, reminding them of the important role they play every day in their practice. Kevin was recently named as one of the top five influential voices in the industry on Twitter. You can follow him at @kgh23.

Kay Huff

Whether she’s delivering engaging talks on the lecture circuit, or working directly with dynamic dental teams in practices nationwide, Kay Huff puts decades of hard-earned experience to work for her valued clients. She started out as an ambitious assistant, and quickly worked her way to front office roles like treatment coordinator and office manager. Her natural leadership skills and proven talent for building and motivating teams, continually improving business systems and enhancing practice profitability led her transition to full-time practice coaching.

Judy Kay Mausolf

Judy Kay Mausolf, owner, and president of Practice Solutions Inc. is a dental practice management coach, speaker, and author. She coaches dental teams who want to be better leaders, work together better, deliver service with more passion and fun and ultimately grow their practice.

She does this by developing leadership, broadening mindsets, elevating attitude, strengthening communication and developing skills to build happy, healthy and high performing doctor/team/patient relationships!

Judy Kay is Past President, National Speakers Association Minnesota Chapter, a member of the National Speakers Association, Academy of Dental Management Consultants, and Director of Sponsoring Partners for the Speaking Consulting Network. She is the author of two books; “TA-DAH! Get Happy in 5 Seconds or Less” and “Rise & Shine; An Evolutionary Journey to Get Out of Your Way and On Your Way to Success,” and a contributing author for many dental publications.

Brad Newman

He is a leader in marketing and business development for Dental Offices.  His experience and wisdom have been the result of entrepreneurial endeavors since he was a kid.  Brad Newman understands marketing for Dental Offices and brings an extraordinary amount of energy, passion and creativity to the table.  He understands the importance of oral-health and is thrilled to be a leader in this important space. Helping people find a great dentist and receive quality Dental care is the driving force behind Dentainment.

Brad has never had a resume and created his first business at 14 years old.  This was called B&B Car Wash and was launched with his best childhood friend.  Brad was in charge of marketing and getting new cars to wash in the neighborhood.  Since then, Brad has created a number of successful ventures across multiple platforms.  These include summer hockey camps, consumer products, and a variety of Internet properties that he has built or sold. Generating “Buzz” and innovative marketing were the key to all of these ventures’ success.

Brad is a huge hockey fan and has played since he was four years old.  He played college Hockey at Bowling Green State University and professionally in Italy, while still being actively involved in the sport.

Uche Odiatu, DMD

Dr Uche Odiatu is the co-author of The Miracle of Health, a professional member of the American College of Sports Medicine and a practicing dentist in Toronto. He has been the invited guest on over 400 radio and TV shows from Atlanta to Alaska. This busy dad of four is an NSCA Certified Personal Trainer, certified boot camp instructor and has given over 400 lectures in England, Canada, the USA, the Bahamas, Denmark, Bermuda and Norway. Please visit www.DrUche.com Twitter @FitSpeakers Instagram @FitSpeakers

Genevieve Poppe

Is your practice growing? Or churning? Many dental practices struggle to implement the necessary change to achieve the results they are looking for. Genevieve Poppe has a unique understanding of what it takes to help dentists achieve their practice vision. Her experience as an owner and manager of a seven-practice affiliate group refined Genevieve’s process and approach to practice growth and management. Her ability to develop strong dental teams with excellent patient connection and communication skills keeps her in high demand. From dental assistant to practice owner, Genevieve brings a unique perspective and real-world experience in all aspects of dentistry. From practice startup to transition, Genevieve has the skills and knowledge to implement systems for business and team success.

Roy Shelburne, DDS

After being found guilty of healthcare fraud, racketeering, and money laundering….learning the hard way that ignorance is no excuse, Dr. Shelburne has become a nationally known speaker/writer/consultant and an American Dental Association Subject Matter Expert. His focus is on proper documentation, maximizing legitimate reimbursement, reducing risk, lowering stress for dental practices and most importantly….keeping other healthcare professionals out of jail.

Paulina Song

Paulina Song, MHA is the owner of Lake Merritt Dental in Oakland, CA, a founding board member of the San Francisco Bay Area chapter of AADOM, and proud recipient of the 2015 AADOM Green Leader award for her leadership at Lake Merritt Dental. After 10 years of management and technology consulting in the dental industry, Paulina co-founded the dental tech company, Zentist, to bring automation to dental insurance claims processing and revenue cycle management. She is a member of Women Healthcare Executives, the California Association of Healthcare Leaders (American College of Healthcare Executives), and currently serves on the Associate Board of the Alameda Health Systems Foundation.

Leonard Tau

Chosen as one of the top leaders in dental consulting by Dentistry Today, Len Tau, DMD, has dedicated his professional life to improving dentistry for both patients and other dentists.

After purchasing his practice, the Pennsylvania Center for Dental Excellence in Philadelphia in 2007, Len practiced full-time while consulting to other dental practices, training thousands of dentists about reputation marketing, leading the dental division of BirdEye, a reputation marketing platform, and hosting the popular, Raving Patients podcast. He recently authored the book Raving Patients and the soon to be released 100 Tips to 100 Reviews in 100 Days

In 2018, Len cut down to practicing dentistry two days per week to focus additional time and attention to helping other dentists build broad and compelling online footprints that attract hundreds of new patients to their practices.

Rachel Wall, RDH , BS

As an international speaker, coach and owner of Inspired Hygiene, Rachel has guided thousands of dental professionals to elevate their hygiene services and systems while driving profits to the bottom line and developing empowered, engaged hygienists. She is a past recipient of the Dental Excellence Award from DrBicuspid.com for “Most Effective Dental Hygienist Educator” and has been named one of the Top 25 Women in Dentistry by Dental Products Report. Her book “Return on Hygiene” has been called the Hygiene Benchmark Bible and used by dentists all over North America to uncover the true potential of their hygiene teams.

Rick Willeford, MBA, CPA

Raymond F. “Rick” Willeford, MBA, CPA was one of the first Dental CPAs 40 years ago. But he is also a Georgia Tech engineer and the developer of DentaMetrix—a professional strength data extraction and dashboard program.
The combination of his knowledge of cutting edge technologies, his deep business experience and his understanding of the practice management side of dentistry give him a unique perspective to enhance revenues and plug profit leaks in a practice.

Rita Zamora

Rita Zamora is author of Get Found, Get Liked, Get Patients – Making the Most of Social Media. She is an international speaker and owner of Rita Zamora Connections, a social media marketing agency. Since 2008 she and her team have offered “done for you”, as well as “done with you”, social media services for dental professionals. Rita served as Contributing Faculty Member on the topic of marketing for the ADA Center for Success Certificate Program. Graduated magna cum laude from University of Colorado with bachelor’s degree in business/marketing. With 20+ years experience, she offers a solid understanding of the dental business world.

The 2020 AADOM Conference Has Been Rescheduled To 2021

We hope to see you there!

September 9-11, 2021

Boca Raton Resort and Club

 

Check back soon for more information!

You have Successfully Subscribed!