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Thursday Morning: Opening Keynote

The Passion Cycle for Dentistry and Life

Keynote Speaker: Gary Zelesky

Leaders… how do you measure passion, productivity, profit and pleasure in the workplace?
Leaders… what is the secret sauce to self-motivation, increased gratitude and team buy in?
Leaders… when is the perfect time to become amazing?

Gary Zelesky will help you connect the dots and learn how to bring what’s important at home to the practice and use it to obtain optimum energy performance. PASSION IS THE KEY. The process is simple… the impact is power!

Thursday Afternoon: Educational Sessions

Simple Tips to Help Your Writing Career Flourish – FAADOM & MAADOM Exclusive Session

Speaker: Kevin Henry

Writing an article or a blog may seem like a daunting task to you. However, with the time-tested method we will be discussing in this course, we’ll break down any hesitation and have you writing seamlessly in no time. Let’s talk about why writing is important, how it establishes you as a key opinion leader and what the future may hold for dental journalism (and your role in it).

Your Actions Speak Louder than Words

Speaker: Susan Gunn

You know the importance that AADOM places on Ethics. Maybe you have watched the video and signed the new Code of Conduct. Want to learn more?
Susan’s sense of humor and real life stories drives home the point that ethics really are simply a choice…your choice…and, your choice makes a difference.

Cracking the Code: Coding Essentials

Speaker: Roy Shelburne, DDS

CDT Codes are changing at an unprecedented rate and ICD-10 completely new to many practices. Some practices are unaware that medical plans will reimburse dentists for necessary treatment. Remaining current is essential for maximum reimbursement and documentation that supports the treatment is paramount.

The E.N.C.O.R.E. Principle How to Think Like a Rock Star!

Speaker: Gary Zelesky

How important are substantial referrals, increased sales, more top-rated Rock Star team members and increased profits? Why do some team members maintain high levels of momentum in the day-to-day mundane work environment? How vital is it that the entire team leaves patients wanting more not less of them?

The Three Most Common Battles Between the Front and the Back

Speaker: Dayna Johnson

When there is turmoil between the front office and the back office, your patients can feel it. They can sense the frustration and see it on your face when you’re disappointed in one of your team members or even your doctor.

50 Things You Don’t Know About Running a Business

Speaker: Rick Garofolo


Running a business is tough, and it’s even tougher when that business is also a healthcare facility like a dental practice.  Office managers and dentists are expected to know not only how to fix teeth, present treatment and keep the schedule full, but also how to run the business side of the practice, something that often gets forgotten about.


Empower Your Practice…Know Your Numbers

Speaker: Lois Banta

Your numbers tell you a story every day, every week, every month and every year.  Numbers identify trends, solve challenges and keep the practice on the best path to efficiency and excellence.

Learn, Leverage and Lead...

Speaker: Tija Hunter, CDA

All dental team members are leaders, you don’t always see yourself that way, and there are no titles or labels.  Each team member is vital to the success of the practice and with a little direction, they can have an amazing impact on the practice.

Forum LIVE for Specialty Practice Managers

Facilitated by: Teresa Duncan, MS, FAADOM

As a specialty practice manager we understand that you face additional, specific challenges and concerns. You probably know about our  Members Forum as a place to go to for answers, advice and support. Meet up IRL (in real life) with other specialty practice managers here at the conference to discuss topics challenges specific to your specialty here in the Forum Live session for specialty practices.

Thursday Afternoon: Closing Keynote

Closing Keynote - Guiding Light: How to Lead Your Team with Kindness

Presented by: Genevieve Poppe

It’s time to look at your role as a leader with a fresh outlook and new techniques to drive accountability and results in your team. Understanding the benefit of repetition and developing candid communication is essential to a happy, healthy team environment.